These instructions apply to Apple Mail running on Mac OS X 10.11 and above. See Configure Apple Mail for Previous Versions of OS X if you are running OS X 10.9 or 10.10.
Learn how to install Office 365, Office 2016, or Office 2013 on your PC or Mac. 2016 Office for business Office 365 Admin Office 365 Small Business Office 365 for home Office 365 Small Business Admin Office.com Office 365 for Mac More. Before you begin. This begins the download of Office. Follow the prompts on your screen to. Yes there is a Dynamics 365 for Outlook App for Mac. However, it does not support all features. Please find the summary table below for a better understanding of this. Install Office for Mac now Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office Online on the web for everywhere in between.
You can configure the Mail app to connect to your email and calendar events on the Office 365 server.
IMPORTANT: After configuring Apple Mail, be sure to change the Trash setting to never permanently erase messages. Otherwise, you won't be able to restore deleted messages.
- Launch Mail. (Click the icon in the dock or go to the Applications folder to open it.)
- Add a mail account:
- If you have not previously configured an account in Mail you will be prompted to add an account. Click Exchange and then click Continue.
- Otherwise, go to the Mail menu and click Add Account > Exchange and then click Continue.
- Enter the following information and then click Sign In when done:
- Full Name: the name you want displayed on your outgoing mail
- Email Address: sunetid@stanford.edu (do not use an email alias)
- Password: your SUNet ID password
- Select the apps you want to use with this account and then click Done.
Outlook 365 Client Settings
Recommended setting
Outlook 365 Mac Setup
Office 365 accounts are not backed up. However, Outlook on the web and some desktop versions of Outlook let you recover deleted items that are no longer visible in the Deleted Items folder.
In Apple Mail you can set how long to keep messages in the Trash folder. Once a message is permanently erased in Apple Mail it cannot be recovered from the Deleted Items folder in Outlook on the web. We recommend setting Apple Mail to never permanently erase deleted messages.
- In the Mail menu, click Preferences.
- In the Accounts pane, click the Mailbox Behaviors tab.
- In the Trash section, choose the following settings:
- Store deleted messages on server: checked
- Permanently erase deleted messages: Never
Hi Darren,
To look into the issue, I’d like to collect the following information:
1. Are the users unable to connect to their Office 365 mailbox or activate the Outlook client?
2. Set up the problematic accounts in another Mac in which the Outlook for Mac works properly. Does the issue occur?
3. Run a Microsoft Exchange Web Services Connectivity test for those accounts and send us the results? Follow these steps:
- 1) Browse to the Microsoft Remote Connectivity Analyzer tool at the following website：testconnectivity.microsoft.com/
- 2) Select Office 365 -> Microsoft Exchange Web Services Connectivity Tests -> Synchronization, Notification, Availability, and Automatic Replies -> click Next, then enter your Office 365 sign-in credentials.
- 3) Click Perform Test.
4. Disable the multi-factor authentication and see if the two users can login to Outlook for Mac. Then re-enable it and see if the issue persists.
To protect your privacy, I have sent you a private message to collect the test result. Please click on the link below to access your Private Message：
https://community.office365.com/user/conversations
Outlook 365 For Mac
Thanks,
Chris