Skype for Business, previously called Lync, caches files locally on a PC or Mac to pull information quickly and efficiently. However, sometimes this information can get corrupted, and there are times where it is necessary or helpful to delete those files and force Skype for Business to get a new set from the server. Dec 28, 2016 This article contains information about how to troubleshoot Lync for Mac issues in Skype for Business Online (formerly Lync Online). It also discusses how to sign in to Skype for Business Online by using Lync for Mac and how to collect log files and system information for Lync for Mac.
We have recently installed Skype for Business to completely replace our ageing PABX. We have 2 X Sonus SBA's and 2 Pool servers.We have all of our certificates in place and the Microsoft Remote Connectivity Analyser comes back with no errors.
We get this error when signing in on a mobile device:
We cant sign you in. Please check your account info and try again.
If I turn logging on with the Skype for Business App on the iPhone it says:
Onedrive For Business Mac Client
We can login to Skype within the domain environment on a PC with no problem.We can also login to Skype outside the domain environment on a PC or Mac running Skype for Business / Lync 2011
Download Skype For Business On Mac
We can't sign in on iPhone, Lumia or Android using the SFB App.Skype For Business Mac Logs
Any help would be greatly appreciated.